Quality, Service, Delivery, and Price (QDSP) is associated with which concept?

• A. 4 Elements of Cost
• B. Total Cost of Ownership
• C. eProcurement
• D. Supplier Selection Criteria

Answer: (A)

Quality, Service, Delivery, and Price are the four dimensions buyers use when evaluating suppliers during supplier selection. This set captures what a purchaser most cares about: the product meets quality standards, the supplier provides reliable service and support, deliveries happen on time and in good form, and the price is competitive. Together, they form a practical checklist for comparing potential suppliers and deciding who to partner with.

In practice, these criteria help balance risk and value. A supplier with excellent price but poor delivery or quality might end up costing more in defects, delays, or returns. Conversely, a supplier with strong quality and delivery performance at a fair price often delivers the best overall value, even if price isn’t the lowest.

The other concepts are broader or different. Total Cost of Ownership looks at all costs over a product’s life, not just supplier attributes. eProcurement refers to online purchasing systems and processes. The term 4 Elements of Cost usually points to cost components involved in a purchase rather than a framework for selecting suppliers.